Frequently asked questions to help you buy a voucher, a gift box or an item - REVES GOURMANDS
Are gift boxes sent immediately after purchase?
Yes, your REVES GOURMANDS gift box is sent immediately after purchase in digital format. The lucky recipient can then book their dates with the establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for gourmet experiences and unforgettable stays in Vernayaz, Valais. All our boxes are customizable to your liking and are sent immediately in digital format for flexible use at REVES GOURMANDS.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check sent directly to the recipient without them knowing the amount. To do this, select the 'Hide the amount' option when placing your order at REVES GOURMANDS.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when finalizing your order at REVES GOURMANDS.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be customized according to your wishes and sent directly to the lucky recipient at REVES GOURMANDS.
How do I create a group fund and invite people?
To create a group gift and invite people to contribute to the purchase of a gift box, select the dedicated option during your order. You can then share the group gift via email or a personalized link, allowing your loved ones to contribute easily. Use this option to offer an unforgettable stay at Rêves Gourmands.
How can I choose the amount for a gift card?
You can choose the amount of the gift voucher from the options offered by Rêves Gourmands. The predetermined amounts allow you to select one that fits your budget, with gift boxes up to 389 CHF for 2 people, for an unforgettable gastronomic experience.
How can I log in to my account?
To access your account on our website, go to the login page and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it. Enjoy your experience with REVES GOURMANDS.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at Rêves Gourmands.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and sent in digital format for immediate use at REVES GOURMANDS.
How do I remove a gift box from my cart?
To remove a box from your cart, simply click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option, at REVES GOURMANDS.
How do I purchase or give a gift box?
To offer a Rêves Gourmands gift box, select your box, customize it with a message, and complete your order. The lucky recipient can then book their dates to enjoy their gourmet stay in Vernayaz.
Can we give a gift certificate and let the recipient choose the experience?
Yes, you can offer a 200 CHF gift voucher to Rêves Gourmands, allowing the recipient to freely choose the experience that suits them among our various services, such as a gastronomic menu or a romantic getaway.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on the specific conditions of your gift box. You can book your dates directly with the REVES GOURMANDS establishment.
Is the gift box customer service reachable by email?
You can reach us by email at [email protected] for any questions regarding your gift box. We commit to responding within 48 business hours at Rêves Gourmands.
Is the gift box customer service reachable by phone?
REVES GOURMANDS customer service can be reached by phone at +41277643030 from Monday to Friday, 9 AM to 6 PM, or by email at [email protected].
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on our website. Log in with the credentials provided at the time of purchase to track your order at REVES GOURMANDS.
Is there an online chat available for questions about gift boxes?
The online chat on our website is available to answer your questions about gift boxes. The chat opening hours are displayed on the contact page of our establishment REVES GOURMANDS.
Is there a dedicated customer service for gift boxes?
The customer service team at REVES GOURMANDS is at your disposal for any questions regarding your gift box. You can reach us by phone or email for assistance. Enjoy your experience with REVES GOURMANDS to the fullest.
Is there a dedicated FAQ for gift boxes?
You will find all the necessary information in this FAQ to use your REVES GOURMANDS gift box. We explain how to book your dates and make the most of your gastronomic and hotel experience in Valais with REVES GOURMANDS.
Is spa access included in my gift box?
Access to the spa is not included in the gift boxes offered by REVES GOURMANDS.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a Rêves Gourmands gift box benefits from the same services as other customers, subject to the availability and reservation conditions of the REVES GOURMANDS establishment.
Is the detail of the services included in my gift box specified?
The details of the services included in your gift box are specified on the box itself or in the information booklet that comes with it. You will find options such as the candlelight gourmet menu, double room nights, or wine tastings, depending on the Rêves Gourmands gift box you have chosen.
Is parking included in my gift box?
Parking is not included in the Rêves Gourmands gift boxes. The terms of your Rêves Gourmands box specify the included services.
Is breakfast included in my gift box?
Breakfast is not systematically included in the REVES GOURMANDS gift boxes. Check the conditions of your box to confirm the services included during your stay in Vernayaz.
Is special attention given to the recipient of a gift box?
At Rêves Gourmands, you will be warmly welcomed by Bob and Cécile, the owners, who ensure that your experience is unforgettable. Enjoy a magical interlude in our gastronomic hotel-restaurant in Vernayaz, where conviviality and gastronomy are the key words. Rêves Gourmands.
Is a welcome drink included in my gift box?
Your gift box includes a welcome drink to fully enjoy your stay at Rêves Gourmands.
Should we bring towels to the Spa?
The towels are provided by the establishment REVES GOURMANDS.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Choose from our various options of gourmet stays or gastronomic menus to offer a unique experience to each. All our gift boxes are available at REVES GOURMANDS.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple REVES GOURMANDS gift boxes for your clients and send them directly, either in digital format or paper format. The boxes are sent immediately after purchase, and the recipients can book their dates at the REVES GOURMANDS establishment.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases of gift boxes, with a customized quote based on the ordered volume at REVES GOURMANDS.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options. Gift boxes for gourmet stays, gastronomic menus, or wine tasting packages are available to offer an unforgettable experience to your colleagues at REVES GOURMANDS.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The email address associated with your gift box will be updated according to the conditions of our establishment REVES GOURMANDS.
How can I leave a review for my gift box?
You can share your experience by leaving a review on our website after using your gift box. This allows future recipients to benefit from your feedback at REVES GOURMANDS.
How can I contact the store?
You can reach us by phone at +41277643030 or by email at [email protected] for any questions regarding our gift boxes or our establishment REVES GOURMANDS.
Is there a dress code for the gift box?
For your gift box, appropriate attire is recommended during the gastronomic dinners at Rêves Gourmands. Conviviality and elegance are the key words of our establishment REVES GOURMANDS.
From what age can I get a treatment?
The services offered by Rêves Gourmands are available starting from 18 years old. You will thus be able to fully enjoy our Rêves Gourmands establishment.
Is it absolutely necessary to make a reservation?
Yes, it is necessary to make a reservation to enjoy your gift box at Rêves Gourmands. The recipient can choose their stay dates and make the reservation directly with the REVES GOURMANDS establishment.
How can one access the hotel from the airport?
Access to the hotel from the airport depends on the available transportation options. Vernayaz, where REVES GOURMANDS is located, is easily accessible from Martigny, which is only 5 km away.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the REVES GOURMANDS establishment.
Are pets allowed in the establishment?
Pets are allowed in our establishment REVES GOURMANDS, located in Vernayaz in Valais. We recommend checking the specific conditions upon booking to fully enjoy your stay.
Where can I find the menus?
The menus offered by Rêves Gourmands are available on the detailed sheet of each gift box, directly on our website. You will find various options there, such as the candlelight gourmet menu or the four-course surprise menu, for an unforgettable culinary experience at Rêves Gourmands.
What are the hours of operation?
The hours of operation for REVES GOURMANDS vary depending on the services offered. For a gourmet stay or a gastronomic evening, the hours are usually in the evening. Activities and tastings can start in the afternoon.
Is there parking available near the establishment?
The establishment Rêves Gourmands has a nearby parking lot to facilitate your stay in Vernayaz.
What are the delivery methods for gift boxes/vouchers?
The REVES GOURMANDS gift boxes are sent immediately by email in digital format. The recipient can then book their dates directly with the REVES GOURMANDS establishment.
Is postal delivery offered?
Yes, we offer mail delivery of our gift boxes. The delivery times and conditions vary depending on the chosen box. You can give a REVES GOURMANDS gift box.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for gourmet stays and gastronomic menus. For additional items, our discovery packages at Rêves Gourmands include homemade products to take away.
Is the gift box available in physical format?
You can choose between a physical or digital gift box to offer an unforgettable gourmet stay at Rêves Gourmands in Vernayaz.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped to offer an elegant and neat presentation, in line with the gourmet experience offered by REVES GOURMANDS.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box at REVES GOURMANDS. It will be sent by email, allowing immediate delivery to the lucky recipient.
Can the gift box be sent directly to the recipient?
You can choose to send the gift box directly to the recipient during your order. The box is sent in digital format, allowing for immediate use at REVES GOURMANDS.
Do you deliver gift boxes internationally?
We ship our gift boxes internationally. Shipping costs and delivery times depend on the destination, with immediate dispatch in digital format for flexible use at REVES GOURMANDS.
What are the delivery times for gift boxes by mail?
REVES GOURMANDS gift boxes are sent within 24 hours by email and delivered within 3 days by mail.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The gift box is sent in digital format, and the lucky recipient can book their dates at the REVES GOURMANDS establishment.
Is express delivery available?
The delivery of your REVES GOURMANDS gift box is immediate in digital format. The lucky recipient can then book their dates with the establishment.
How can I track my order?
You can track your order by logging into your account on our website. The reservation and usage conditions for your gift box are specified at the time of purchase. Enjoy your experience at REVES GOURMANDS.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail. The box is sent immediately after your order, and the recipient can then book their dates at the REVES GOURMANDS establishment.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is 2 to 3 business days. Your gift box will be shipped immediately after your order, directly from our establishment REVES GOURMANDS.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your Rêves Gourmands gift box remains valid. You can use it for a new reservation according to the establishment's conditions in Vernayaz.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. At REVES GOURMANDS, we invite you to check these details to plan your gourmet stay.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of Rêves Gourmands in Vernayaz. You can take advantage of this flexibility to choose an experience that suits you best during your stay.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box at Rêves Gourmands depends on the reservation conditions at the time of purchase. You can enjoy an unforgettable gourmet stay at our Rêves Gourmands establishment.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability at REVES GOURMANDS establishment.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified at the time of your reservation at Rêves Gourmands.
Is it possible to reschedule without fees with a gift box?
Date rescheduling is possible depending on the availability of the REVES GOURMANDS establishment. The specific terms are indicated at the time of booking.
Can I convert my gift box into a gift card?
The Rêves Gourmands gift boxes cannot be converted into gift certificates. You can use them to book a gourmet experience at our Rêves Gourmands establishment in Vernayaz.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Yes, we offer special gift boxes for events like Valentine's Day, Christmas, or weddings. Discover our online selection to offer an unforgettable gourmet stay at Rêves Gourmands in Vernayaz.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At Rêves Gourmands, we have gift boxes suitable for all occasions, whether it's a birthday, a bachelorette or bachelor party, or simply a getaway with friends. Our wine discovery and tasting packages are particularly popular for groups, offering a gourmet and convivial experience. Enjoy these unforgettable moments at our Rêves Gourmands establishment.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered on our website are official and guaranteed without intermediaries. You benefit from the best price by purchasing directly from the REVES GOURMANDS establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the REVES GOURMANDS gift boxes correspond to those offered by the establishment, such as gourmet stays or gastronomic menus. The boxes are customizable and allow you to benefit directly from the experiences offered by the hotel-restaurant REVES GOURMANDS.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment. At Rêves Gourmands, the gift boxes offer flexibility to fully enjoy your stay according to your wishes. You can exchange one service for another depending on availability at the time of booking, at our establishment REVES GOURMANDS.
Is it possible to pay for a gift box by bank transfer?
It is possible to pay for a gift box by bank transfer at REVES GOURMANDS.
Is online payment secure?
Online payment on our website is fully secure, ensuring the protection of your banking data. You thus benefit from the best rate directly from our establishment REVES GOURMANDS.
Is payment via group or shared payment possible?
Currently, REVES GOURMANDS does not offer payment via group or shared payment methods. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The REVES GOURMANDS gift boxes are specially designed to offer an unforgettable gastronomic and hotel experience at our establishment in Vernayaz. Each box allows you to enjoy a stay or a meal at our hotel-restaurant, located just a stone's throw from Martigny in Valais. These exclusive creations reflect our passion for conviviality and gastronomy, with unique services like our surprise gastronomic menu or our wine tasting package, REVES GOURMANDS.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your order at REVES GOURMANDS.
Is the payment deducted immediately upon ordering?
Your gift box payment is debited immediately upon ordering. You receive an immediate digital version of your gift box, and the lucky recipient can book their dates at the REVES GOURMANDS establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at REVES GOURMANDS.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at REVES GOURMANDS.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on the Rêves Gourmands website. This space allows you to easily find all your past orders and track the details of your purchases at REVES GOURMANDS.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your REVES GOURMANDS gift boxes.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at REVES GOURMANDS. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. At REVES GOURMANDS, we guarantee secure payment and immediate dispatch of your gift box in digital format.
Can a promotional code be used?
You can apply a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of REVES GOURMANDS establishment.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and direct to the establishment REVES GOURMANDS.
Do you accept vacation checks?
We accept vacation checks for the purchase of our REVES GOURMANDS gift boxes, subject to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your online order. This message will be included with the box for a unique and thoughtful touch, at REVES GOURMANDS.
Can we add options to your gift box offers?
The gift boxes from Rêves Gourmands can be customized according to the available options. For example, you can choose between gourmet stays, gastronomic menus, or wine tasting packages. Specific details are indicated for each box, with various services to suit your preferences, at Rêves Gourmands.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your online order to offer a carefully presented gift box. At REVES GOURMANDS, we ensure that every detail is perfect for an unforgettable gifting experience.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can add a personalized message to your gift box to mark a special occasion like a birthday or a wedding. At REVES GOURMANDS, we offer you the possibility to customize your box with all your wishes for a unique experience.
How do I request a refund for a gift box purchased online?
To request a refund for a gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our Rêves Gourmands establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your Rêves Gourmands gift box, a duplicate can be sent to you subject to availability. This process is possible for boxes purchased at Rêves Gourmands.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at Rêves Gourmands.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the establishment's conditions. Rêves Gourmands gift boxes offer flexibility to customize your gift as you wish, with immediate digital delivery for easy use by the recipient at REVES GOURMANDS.
Does the right of withdrawal apply to the purchase of a gift box?
The Rêves Gourmands gift boxes are neither exchangeable nor refundable, as they correspond to service provisions. The right of withdrawal does not apply to these purchases, in accordance with the applicable legislation.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the purchase conditions. At REVES GOURMANDS, the general terms of sale specify the cancellation terms.
What should I do if the received box is damaged or contains an error?
If the received gift box is damaged or contains an error, a photo of the box will be requested to process your request quickly according to the conditions of the establishment REVES GOURMANDS.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a Rêves Gourmands gift box depend on the purchase. You will find all the details in the terms and conditions of the box on its description page, at REVES GOURMANDS.
What happens if the recipient couldn't use the gift box before its expiration date?
The Rêves Gourmands gift box must be used before its expiration date to be valid. If this date is exceeded, the box can no longer be used. Remember to check the validity conditions at the time of purchase to avoid any disappointment, at Rêves Gourmands.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of Rêves Gourmands. The exact terms are indicated at the time of purchase.
How can I redeem the cashback?
To use your Rêves Gourmands gift box, simply present it during your reservation or stay at the hotel-restaurant. The box is valid for the services offered, such as gastronomic menus or overnight stays, and can be used according to the availability of the REVES GOURMANDS establishment.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the purchase conditions. At REVES GOURMANDS, you benefit from a refund within 14 days after your request, provided that the box has not been used.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes purchased at Rêves Gourmands are neither exchangeable nor refundable. The terms of use are specified at the time of purchase, at our Rêves Gourmands establishment.
Are there any dates excluded for gift boxes?
Some dates may be excluded for gift boxes depending on the establishment's availability. You will be able to check the available dates during your reservation at Rêves Gourmands.
Is booking with a gift box subject to availability?
The reservation with a gift box at Rêves Gourmands is subject to the availability of the establishment. To fully enjoy your experience, it is recommended to book your dates as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at REVES GOURMANDS.
Do I need the gift box number to make a reservation with a gift box?
To book with your REVES GOURMANDS gift box, have the number that appears on your box ready. This number is required to validate your reservation at the REVES GOURMANDS establishment.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the REVES GOURMANDS establishment.
Can I use my gift box on holidays?
The use of your REVES GOURMANDS gift box may vary depending on the establishment's availability. Holidays are often in high demand, so it is recommended to book in advance to fully enjoy your gastronomic and relaxation experience at REVES GOURMANDS.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the REVES GOURMANDS establishment.
Can I book online with my gift voucher?
The reservation with a gift box is made directly at the Rêves Gourmands establishment in Vernayaz, where you can choose your dates and enjoy your gourmet experience.
Can I make a reservation by phone with my gift box?
You can make a phone reservation with your gift box at Rêves Gourmands in Vernayaz. You can choose your dates and make your reservation directly with the establishment.
Can I make a reservation by email with my gift box?
Email reservation with your gift box is possible at the hotel-restaurant Rêves Gourmands in Vernayaz.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the REVES GOURMANDS establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional charges or options are your responsibility. Enjoy your experience at Rêves Gourmands to the fullest.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It cannot be modified afterwards. Fully enjoy your experience at Rêves Gourmands.
Can my gift box be used all at once?
Yes, your Rêves Gourmands gift box can be used all at once. You can fully enjoy the gastronomic experience or the gourmet stay offered, depending on the box chosen. Just check the specific conditions of the Rêves Gourmands establishment in Vernayaz to confirm the terms of use.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for a gastronomic experience or a stay at the hotel-restaurant REVES GOURMANDS in Vernayaz.
Is my gift box valid in only one establishment?
Your gift box is valid only for a gastronomic experience or a stay at the hotel-restaurant REVES GOURMANDS in Vernayaz, Switzerland. It allows you to enjoy our gourmet menus, our gourmet stays, or our wine tasting packages.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and subject to an additional charge. The exact conditions are indicated when booking your stay at REVES GOURMANDS.
Can someone else use my gift box?
Your gift box is personalized and reserved for your exclusive use. You can enjoy an unforgettable gourmet stay at Rêves Gourmands in Vernayaz.
Can an additional payment be requested on-site when using the gift box?
A supplementary payment may be required when using your gift box depending on the services chosen. The terms are specified at the time of booking at our establishment Rêves Gourmands.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Rêves Gourmands, you may be asked to present an ID depending on the establishment's conditions.
Do you accept pets?
The presence of pets is possible according to the conditions of the REVES GOURMANDS establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. You can then choose your stay dates and enjoy the gastronomic experience at Rêves Gourmands in Vernayaz.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can order as a guest, directly at REVES GOURMANDS.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in several installments, subject to availability and reservation conditions at Rêves Gourmands.
What are the check-in and check-out times?
The arrival and departure times are set according to the conditions of your gift box and the availability of the REVES GOURMANDS establishment.
What services are included in a gift certificate?
The services included in a gift voucher depend on the chosen box set. For example, the 'Romantic Getaway' box set includes a candlelit gourmet menu and an overnight stay in a double room, while the 'Wine Tasting Package' box set offers an overnight stay and a tasting among more than 200 wine references. To enjoy your gourmet experience, book your dates at the REVES GOURMANDS establishment.
What is the difference between a gift box and a free amount voucher?
A REVES GOURMANDS gift box offers predefined experiences such as gourmet stays or gastronomic menus, while a free-amount voucher allows you to pay for a service up to the chosen amount.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the details and the conditions. At REVES GOURMANDS, we do everything we can to offer you an unforgettable gourmet experience.
How do I use a gift box during booking?
To use your REVES GOURMANDS gift box, book directly with the establishment by mentioning your unique code. The reservation can then be made according to the availability and the conditions of the REVES GOURMANDS box.
Can the gift box be transferred to a third party?
You can certainly give the gift box to another person. Simply indicate the recipient's name during the order, or modify this information later. All our gift boxes are customizable and valid for use at our establishment REVES GOURMANDS.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box depends on the conditions of the REVES GOURMANDS establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you upon request with your details and the order number. The conditions of the establishment REVES GOURMANDS apply.
What is the validity period of a gift box?
The Rêves Gourmands gift boxes are valid for 1 year from the date of purchase, giving you a year to plan an unforgettable gourmet stay in Vernayaz.
Are children allowed?
Children are welcome at REVES GOURMANDS, where conviviality and gastronomy take center stage. Vernayaz, located just a stone's throw from Martigny, is an ideal starting point for family activities, in all weather and all year round. Enjoy an unforgettable stay at our establishment REVES GOURMANDS.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of your gift box does not spend the entire value, the remaining balance cannot be used. In case of exceeding the value, the difference will need to be paid according to the conditions of the establishment REVES GOURMANDS.
Is the spa access private?
Access to the spa at Rêves Gourmands depends on the conditions of the chosen gift box. Details are provided in the description of each box.
What types of gift boxes do you offer?
At Rêves Gourmands, we offer gift boxes for gourmet stays, gastronomic menus, discovery packages with homemade products, or wine tastings. Our options include romantic getaways, gastronomic evenings, and unforgettable escapes. You will find varied experiences to please your loved ones, with Rêves Gourmands.